QuickShop is committed to ensuring your satisfaction with our outdoor and travel products. Our Return and Refund Policy is designed to be clear and fair. Please read through the details below to understand our practices. Return Eligibility To qualify for a return, items must be unused, in their original packaging, and in the same condition you received them. You have 30 days from the date of receipt to initiate a return. Requesting a Return To request a return, email us at [email protected] with your order number and reason for return. Our team will respond within 48 hours to guide you through the process. Return Shipping Customers are responsible for return shipping costs unless we agree otherwise due to special circumstances. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item. Non-Returnable Items Certain items are not eligible for return, including:
  • Gift cards
  • Downloadable software products
  • Personalized or custom-made items
Refund Process Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 10 business days. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected]. Late or Missing Refunds If you havent received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If youve done all of this and still have not received your refund, please contact us at [email protected]. International Returns We ship worldwide, but international customers should note that they are responsible for all return shipping fees and any applicable customs fees or duties. Contact Us For any questions or further assistance, please reach out to us via email at [email protected]. We are here to help and aim to respond promptly.